This notice has been prepared by Erşen Makina & Kalıp (referred to in this notice as “Erşen Makina”) to explain the processing of personal data in connection with enquiries and requests for information, products and services submitted through ersenmakina.com, pursuant to the Turkish Personal Data Protection Law No. 6698 (the “Law”).
This notice covers requests submitted through the website and related email, telephone and written communications. Separate processing activities, such as employee records, job applications and CCTV recordings, fall outside its scope.
In these processes, the information you provide may include identity details such as your name and surname; contact details such as your telephone number, email address and correspondence address; and information concerning your product or service request, message and the handling of your enquiry. Such information is processed only to the extent required by your request. Data is collected through the forms, messages, emails, telephone conversations and correspondence you submit, by wholly or partly automated means or by non-automated means forming part of a data filing system. Please do not include special categories of personal data in your enquiries.
Submitting an enquiry or requesting a quotation does not constitute general permission to use your data for advertising or promotional purposes. If a different processing activity requires explicit consent, the relevant information and consent process will be provided separately.
Personal data may be shared, to the extent necessary to respond to your request and operate communication infrastructure, with software and technical support suppliers engaged for those purposes. Where required to comply with legal obligations or protect rights, data may also be shared with competent public authorities and judicial bodies, in accordance with Article 8 of the Law. This statement does not mean that data is routinely transferred to every recipient listed.
Transfers abroad cannot rely solely on the conditions applicable to domestic transfers; the requirements of Article 9 of the Law must also be met. Where a service used involves a transfer abroad, information about the relevant processing and transfer will be provided separately.
Data is retained only for the periods prescribed by applicable legislation and for as long as necessary to handle your request. Records needed in connection with a dispute may be retained for the period necessary to protect the relevant rights. When the grounds for processing cease to exist, data is erased, destroyed or anonymised in accordance with applicable legislation. Necessary technical and organisational measures are taken to prevent unlawful processing and access and to safeguard personal data.
Under Article 11 of the Law, you have the right to learn whether your personal data is processed; request information about processing; learn the purposes of processing and whether data is used in accordance with those purposes; know the third parties to whom data is transferred; request rectification of incomplete or inaccurate data; request erasure or destruction under the conditions in Article 7; request notification of rectification, erasure or destruction to third parties to whom data has been transferred; object to an outcome against you resulting exclusively from automated analysis; and seek compensation for damage caused by unlawful processing.
You may submit a written request meeting the requirements of the Communiqué on the Principles and Procedures for Applications to the Data Controller to OSB 8. Sokak No: 27, 38070 Melikgazi/Kayseri, Türkiye. You may also apply to [email protected] using a secure electronic signature or mobile signature, or by sending your request from an email address previously provided to us and recorded in our systems. Use of a particular application form is not mandatory.
Your application must include your name and surname; your signature for written applications; your Turkish identification number if you are a Turkish citizen, or your nationality and passport number or identification number, if any, if you are a foreign national; your residential or business address for service of notices; your email address, telephone number and fax number for notifications, if available; and the subject of your request. Relevant information and supporting documents should be attached.
Applications are handled free of charge as soon as possible and no later than thirty days, depending on the nature of the request. If the procedure entails an additional cost, only the fee specified in the tariff determined by the Turkish Personal Data Protection Board may be charged.
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